What trade-offs are involved in deciding to have a single large, centrally located facility instead of several smaller, dispersed facilities? Who needs to be involved in this decision? And, how can technology facilitate an optimal decision in the present circumstance?
What are the general trade-offs that are involved in waiting line decisions? Who needs to be involved in assessing the cost of customers waiting for service? How has technology had an impact on analyzing waiting line systems? Visit a restaurant and formulate your answers accordingly.