HOW SOCIAL MEDIA CHALLENGES THE PROFESSIONAL STATUS OF TECHNICAL COMMUNICATORS

HOW SOCIAL MEDIA CHALLENGES THE PROFESSIONAL STATUS OF TECHNICAL COMMUNICATORS

Yvonne Weiling Tok
TECH ID: 10556388
Professor: Dr. Nancy Mackenzie
Course: Capstone ENG 696
Due Date: November 21, 2013

TABLE OF CONTENTS
1.    Introduction    1
2.    Purpose of conducting this study    2
3.    What is social media?    3
4.    The direct relationship between social media and technical communication    5
5.    Theories and frameworks of literature reviews    6
5.1 What are the social media in particular that challenge the professional status of technical communicators    7
5.2 How those social media in particular challenge the professional status of technical communicators.    12
5.2.1 Networking challenges    13
5.2.2 Text editing challenges    13
5.2.3 Professional development challenges    15
5.2.4 Online marketing and promotional challenges    18
5.3 Why do they challenge the professional status of technical communicators    20
6.    Social media solutions that help to enhance and protect the professional status of technical communication    23
7.0    Conclusion    25
8.0 Limitations    27
Bibliography    29