Creswell – Chapter 8 ,Trochim – Chapters 9, 10 ,Zikmund – Chapter 12 ,Cozby – Chapters 7, 8, 12, 13

Wadsworth Cengage Learning: Surveys – Research Methods Workshops

http://www.wadsworth.com/psychology_d/templates/student_resources/workshops/res_methd/surveys/surveys_01.html